Xiaomi’s model combines high-volume hardware with high-margin services, built around an ecosystem that links phones, home devices, and vehicles. Since Q2 2024, Xiaomi reports two segments: Smartphone × AIoT and Smart EV and other new initiatives. The Smartphone × AIoT segment includes smartphones, IoT and lifestyle products, internet services, and other related business, while the EV segment is driven mainly by vehicle sales.
Core activities
- Smartphones at scale (Xiaomi, Redmi, POCO)
Phones drive user growth and device attach rates. In 2024, smartphone gross margin was 12.6%, reflecting competitive pricing and component cost sensitivity.
- AIoT and smart appliances as the attachment engine
Xiaomi expands wallet share through wearables, TVs, tablets, routers, and large home appliances. In 2024, IoT and lifestyle products gross margin rose to 20.3%, helped by product mix including wearables and large home appliances.
- Internet services as the profit layer
Xiaomi monetizes its installed base through advertising and internet value-added services, including online games and fintech. In 2024, internet services gross margin reached 76.6%, highlighting the role of services in overall profitability.
- Smart EV as a new platform leg
Xiaomi delivered 136,854 SU7 series vehicles by December 31, 2024. In 2025, Xiaomi EV reported 411,837 deliveries and set a 550,000 sales goal for 2026, alongside an upgraded SU7 launch planned for April 2026.
Ecosystem, channels, and competitive position
Xiaomi ties the portfolio together through its “Human × Car × Home” strategy and Xiaomi HyperOS 2, introduced in October 2024 with HyperCore, HyperConnect, and HyperAI. The ecosystem scale is large: 904.6 million connected IoT devices on its AIoT platform as of December 31, 2024 (excluding smartphones, tablets, and laptops), 702.3 million global monthly active users by the end of the reporting period, and 100.8 million Mi Home App MAU in December 2024.
On distribution, Xiaomi continues to push a blended online and offline approach via its retail network, positioning 2025 as a “Year of Balanced Expansion” and stating an expectation to add about 10,000 new Mi Home stores overseas over five years. Operationally, Xiaomi runs a wide supplier network and also maintains selective in-house manufacturing capabilities, including a smartphone factory in Changping, Beijing.
In market position, Xiaomi ranked third globally in smartphones in 2025 with about a 13% share (Counterpoint data reported by Reuters). IDC data for Q3 2025 also places Xiaomi third, with 43.4 million shipments and 13.3% share.