Last Updated -

February 16, 2026

Booking Holdings

Company Profile and Market Insights

Explore the business model, global strategy, and market performance including insights into its position in China.

Booking Holdings
Key facts
Launched 1997 • IPO 1999 • Nasdaq: BKNG
$165.6B
Gross bookings FY 2024
$23.7B
Revenue FY 2024
1.1B
Room nights FY 2024
$8.3B
Adjusted EBITDA FY 2024
$7.9B
Free cash flow FY 2024
~4.0M
Properties on Booking.com (Dec 31 2024)

About

Booking Holdings traces its roots to Priceline.com, which was formed in July 1997 and began operating in 1998.  Today the group is headquartered in Norwalk, Connecticut, and operates as a Delaware corporation.  In 2018, The Priceline Group renamed itself to Booking Holdings to match its brand portfolio.

The company is a travel technology group that connects consumers with travel suppliers and restaurants through online reservation and related services. Its stated mission is “to make it easier for everyone to experience the world.”  Booking Holdings delivers most of its consumer demand through five primary brands: Booking.com, Priceline, Agoda, KAYAK, and OpenTable.

Booking.com is the largest brand in the group and spans accommodations, flights, and other trip components across many markets. In 2024, Booking.com offered flights in over 55 markets, tours and activities in 1,700 cities, rental cars in over 42,000 locations, and ground transportation at about 1,900 airports.  Booking Holdings generates substantially all revenue from enabling travel reservations, plus additional revenue from advertising, restaurant reservation and management services, and travel-related insurance offerings.

Booking Holdings

Business Model and Market Position

Booking Holdings runs a global, asset-light travel marketplace that matches traveler demand with supply from hotels, alternative accommodation hosts, airlines, car rental companies, and local experience providers. Substantially all revenue comes from online travel reservation services, split between merchant transactions where Booking facilitates payment and agency transactions where the traveler pays the supplier directly. Merchant revenue includes commissions, transaction net revenue, payment-facilitation economics, and ancillary fees such as travel insurance. Agency revenue is mostly commissions, with Booking.com representing the bulk of both categories.

A key model shift is the steady move toward merchant transactions at Booking.com, which increases control over the checkout, expands payment options, and supports bundling across trip components. In the first nine months of 2025, merchant revenue grew while agency revenue declined, reflecting that shift.

Core activities (how it earns)

  1. Accommodations marketplace (Booking.com, Agoda, Priceline)
    Booking monetizes stays through commissions and merchant economics. Booking.com listed about 4.0 million properties at year-end 2024, with a large mix of homes and alternative accommodations alongside traditional hotels.
  2. Flights, rental cars, and ground transportation
    Flights and mobility products expand the “Connected Trip” basket and diversify gross bookings beyond stays. Booking.com offered flights in 55+ markets and car rental in 42,000+ locations in 2024.
  3. Payments and merchant processing
    Payment facilitation sits inside the merchant model via credit card processing rebates, customer processing fees, and related economics. This area becomes more important as Booking.com shifts volume from agency to merchant.
  4. Advertising and metasearch (KAYAK plus ad placements)
    KAYAK earns from referrals to online travel companies and travel suppliers, plus advertising placements. Booking also reports advertising revenue growth inside “Advertising and other revenues.”
  5. Restaurants and software (OpenTable)
    OpenTable adds dining reservations and subscription fees for restaurant management tools, which sit in “Advertising and other revenues.”

Market position

Booking Holdings positions itself as a leading global online travel platform across 220+ countries and territories through Booking.com, Priceline, Agoda, KAYAK, and OpenTable.  Its scale is reflected in 2024 gross bookings of $165.6 billion and revenue of $23.7 billion, with merchant taking a rising share.  In Q3 2025, Booking reported gross bookings around $49.7 billion and revenue around $9.0 billion, showing continued volume growth while the mix keeps shifting toward merchant.

Competition is intense across both OTAs and platform models. Booking cites direct competition from alternative accommodation specialists like Airbnb and from Vrbo (Expedia), plus ongoing pressure from metasearch and other distribution channels that shape customer acquisition costs.

Booking Holdings

Performance in China

China is a strategically important source market for outbound travel, yet it remains a tough operating environment for foreign OTAs. Booking’s latest 10-K flags China-specific barriers such as local rules that restrict foreign participation, plus added compliance burden from China’s Personal Information Protection Law.  In its Q3 2025 earnings call, management again called out Asia as a growth driver, and earlier results linked Asia-Pacific strength to the return of higher-income Chinese tourists traveling internationally as visa frictions eased.

Key dynamics include:

  1. Outbound recovery that benefits Booking.com and Agoda on cross-border stays.
  2. Strong local platforms that shape distribution, especially Trip.com and Meituan, with Meituan expanding hotel partnerships and bundled offers.
  3. An evolving regulatory backdrop, highlighted by China’s January 2026 antitrust probe into Trip.com.

Growth and Future Prospects

Booking’s near-term setup is shaped by its Q3 2025 momentum and its outlook for Q4 2025, with full-year 2025 results scheduled for February 18, 2026.

Key growth drivers include

  1. Connected Trip cross-sell (multi-element bookings)
    Management highlights rising adoption of multiple travel elements booked together, supported by product integration across stays, flights, and ground transport.
  2. Loyalty and direct traffic mix
    Deeper engagement through the Genius loyalty program and a growing share of room nights coming from direct channels reduce reliance on paid acquisition. In Q3 2025, direct mix over the trailing four quarters sat in the mid-fifties and increased year-over-year.
  3. Payments and the shift toward merchant transactions
    Booking continues to shift Booking.com volume from agency to merchant, which tightens control of checkout and supports bundling. The mix shift lifts merchant revenues while raising merchant transaction costs.
  4. Alternative accommodations and supply breadth
    Booking.com reported about 10% growth in alternative accommodation room nights in Q3 2025, keeping the platform competitive against specialist short-term rental players.
  5. Flights as a higher-frequency attachment product
    For Q4 2025, Booking guided to 11% to 13% gross bookings growth, including about two points of uplift tied to higher flight ticket growth.
  6. Cost efficiency funding reinvestment
    The Transformation Program target rose to $500 million to $550 million in annual run-rate savings, with in-year 2025 savings expected to exceed $225 million. Management links those savings to reinvestment in strategic priorities.
  7. Product automation and GenAI
    Booking.com continues to expand AI Trip Planner features, and it has introduced agentic tools like Smart Messenger and Auto-Reply to speed up partner-to-guest communication.

Challenges ahead

  • Rising customer acquisition costs in meta-search
    Booking recorded a $457 million impairment tied to KAYAK, citing forecasted cash flows impacted by expected increases in customer acquisition costs.
  • Regulatory and trust requirements in Europe
    The European Commission has requested information under the Digital Services Act related to scam risks, including fake accommodation listings. Booking.com also publishes DSA disclosures tied to its scale in the EU.
  • AI agents and distribution risk
    Consumer-facing AI agents push more trip planning upstream of traditional search and OTA funnels, raising pressure on brand strength, app engagement, and conversion.
  • Macro and geopolitics remain the swing factor
    Booking’s Q4 2025 outlook assumes steady demand trends, with growth moderating from Q3 as booking windows normalize.

This Company Profile was written by Dominik Diemer

Dominik Diemer blends an investor mindset with execution discipline.

He is a SAFe Program Consultant (SPC) and Lean Portfolio Management (LPM) practitioner at DMG MORI Digital, working as a SAFe Release Train Engineer and internal consultant in the Lean-Agile Center of Excellence (LACE).

His focus is prioritization, flow, and dependency management that turns strategy into outcomes. With experience across Bertelsmann and the Founders Foundation, he bridges corporate and startup thinking.

He also invests privately in private equity deals, sharpening his view on business models, value drivers, and go-to-market.

StockCounterParts reflects that lens.