Last Updated -

March 24, 2026

Booking Holdings

Company Profile and Market Insights

Explore the business model, global strategy, and market performance including insights into its position in China.

Booking Holdings
Key facts
Founded 1997 • IPO 1999 • Nasdaq: BKNG
$186.1B
Gross bookings FY 2025
$26.9B
Revenue FY 2025
1.235B
Room nights FY 2025
$9.9B
Adjusted EBITDA FY 2025
$9.1B
Free cash flow FY 2025
~4.4M
Properties on Booking.com (Dec 31 2025)

About

Booking Holdings traces its roots to priceline.com, which was formed in 1997 and began operating in 1998. The company is headquartered in Norwalk, Connecticut and operates as a Delaware corporation. In 2018, it changed its name from The Priceline Group to Booking Holdings. Its mission is “to make it easier for everyone to experience the world.” Today, the group connects consumers, travel service providers, and restaurants through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK, and OpenTable.

Booking.com is the group’s central accommodation platform and remains one of the largest travel marketplaces globally. At the end of 2025, it offered accommodation reservation services for approximately 4.4 million properties across more than 220 countries and territories and in over 40 languages, including around 500,000 hotels, motels, and resorts and about 3.9 million homes, apartments, and other unique places to stay. In 2025, Booking.com also offered flights in over 55 markets, alongside tours and activities, rental cars, and ground transportation across thousands of locations worldwide.

In 2025, Booking Holdings processed 1.235 billion room nights, 88 million rental car days, and 68 million airline tickets, generating $186.1 billion in gross bookings and $26.9 billion in revenue. Substantially all revenue still came from online travel reservation services. Additional revenue came from payment facilitation, advertising, restaurant reservation and management services, and travel-related insurance offerings.

Booking Holdings

Business Model and Market Position

Booking Holdings runs a global travel marketplace through Booking.com, Priceline, Agoda, KAYAK, and OpenTable. The group connects traveler demand with accommodation providers, airlines, car rental companies, attractions operators, and restaurants across more than 220 countries and territories. In 2025, it generated $26.9 billion in revenue, split into $17.8 billion of merchant revenue, $8.0 billion of agency revenue, and $1.2 billion of advertising and other revenue. Substantially all revenue still came from online travel reservation services.

The key model shift is the move toward merchant transactions at Booking.com. Merchant gross bookings reached $130.0 billion in 2025, up 24.8%, while agency gross bookings fell 8.7% to $56.1 billion. Merchant mix rose to 70% of total gross bookings, up from 63% in 2024. This gives Booking more control over checkout, payments, merchandising, and cross-sell across its Connected Trip strategy. It also raises payment processing, fraud, and service costs, which puts pressure on margins even as the revenue mix improves.

Core activities

  1. Accommodations marketplace (Booking.com, Agoda, Priceline)
    Accommodations remain the economic core of the group. About 89% of 2025 revenue came from online accommodation reservation services, and the majority of merchant revenue plus substantially all agency revenue came from Booking.com accommodation bookings. At year-end 2025, Booking.com listed about 4.4 million properties, up from about 4.0 million a year earlier, including about 3.9 million homes, apartments, and other alternative accommodations. Alternative accommodations accounted for about 36% of Booking.com room nights in 2025.
  2. Flights, rental cars, ground transportation, and attractions
    These categories deepen the Connected Trip and broaden gross bookings beyond stays. In 2025, Booking.com offered flights in more than 55 markets and also sold tours and activities, rental cars, and ground transportation across thousands of locations worldwide. Across the group, airline tickets rose to 68 million and rental car days reached 88 million in 2025. Flight gross bookings grew 29% year over year, which made air travel one of the fastest-growing verticals inside the platform.
  3. Payments and merchant processing
    Payments sit at the center of Booking’s evolving model. Merchant revenue includes commissions, transaction net revenue, payment facilitation income such as credit card rebates and customer processing fees, and ancillary fees including travel-related insurance. Management presents payments as a core enabler of the Connected Trip because they support local payment methods, flexible timing, and smoother cross-vertical booking flows.
  4. Advertising and metasearch (KAYAK plus ad placements)
    KAYAK adds a different monetization layer. It earns mainly from referral clicks to online travel companies and travel suppliers and from advertising placements on its platforms. KAYAK operates in more than 60 countries and territories. Its search activity does not flow into Booking Holdings’ gross bookings, so it supports monetization and traffic without carrying the same transaction profile as the core OTA brands.
  5. Restaurants and software (OpenTable)
    OpenTable extends the platform into dining. It generates revenue from consumer restaurant reservations and subscription fees for restaurant management services, mainly in the United States. Like KAYAK, OpenTable contributes to advertising and other revenue rather than to gross bookings.

Booking Holdings remains one of the largest online travel platforms globally. In 2025, it processed 1.235 billion room nights and generated $186.1 billion in gross bookings. Booking.com’s accommodation breadth, its growing alternative accommodation base, its rising merchant mix, and its expanding cross-sell into flights and attractions reinforce that scale advantage. Competition remains intense from Airbnb, Vrbo, direct hotel and airline channels, Google, and newer AI-powered assistants that aim to intercept search, trip planning, and booking before the traveler reaches Booking’s own platforms.

Booking Holdings

Performance in China

China remains strategically important for Booking Holdings as a major outbound travel market and as part of its broader Asia growth strategy. In its 2025 annual report, Booking again described China as a difficult market for foreign travel platforms, noting that local requirements can restrict foreign participation. The company also highlighted China’s Personal Information Protection Law as a source of added compliance cost and complexity. At the same time, Booking said it continued to invest in localization in key geographies such as Asia, and its 2025 room-night growth was driven primarily by Europe and Asia. Agoda remains the group’s main brand focused on Asia-Pacific travelers.

The clearest demand signal from China is the rebound in cross-border travel. Trip.com reported that bookings on its international OTA platform rose by around 60% in 2025 and that it served about 20 million inbound travelers during the year. In the third quarter of 2025, Trip.com also said outbound flight and hotel bookings had climbed to around 140% of 2019 levels. That points to a strong recovery in Chinese outbound demand, which supports Booking.com and Agoda in overseas accommodations, flights, and attractions.

Competition in China remains intense. Trip.com continues to set the pace in online travel, while Meituan keeps expanding its travel reach through local traffic, hotel partnerships, and bundled consumer offers. Booking’s position is more selective. Agoda has partnered with Meituan to place overseas hotel inventory on Meituan, including “Chinese Preferred” hotels in about 1,000 destinations worldwide, alongside AI-based content initiatives for more than 3,000 hotels. The regulatory backdrop also shifted in January 2026, when Trip.com disclosed that China’s SAMR had opened an anti-monopoly investigation into the company. That does not remove Booking’s structural challenges in China, but it shows that the market remains competitive, locally controlled, and politically sensitive.

Growth and Future Prospects

Booking entered 2026 from a stronger base than the earlier Q3 snapshot suggested. In 2025, gross bookings rose 12% to $186.1 billion, revenue rose 13% to $26.9 billion, and adjusted EBITDA rose 20% to $9.9 billion. Adjusted EBITDA margin improved to 36.9% from 35.0% in 2024. For 2026, management targets low double-digit reported growth in both gross bookings and revenue, or high single-digit growth on a constant-currency basis, with adjusted EBITDA growth faster than revenue and adjusted EPS growth in the mid-teens. Q1 2026 guidance points to 5% to 7% room-night growth and 14% to 16% reported growth in both gross bookings and revenue.

Key growth drivers include

  1. Connected Trip and cross-sell
    Booking continues to center its strategy on selling more than a stay. In 2025, airline tickets sold rose 36.6% to 68 million, flight gross bookings rose 29%, and attraction ticket sales grew about 80% off a small base. That shows clear progress in the Connected Trip across flights, attractions, and ground transport.
  2. Loyalty and direct traffic
    Booking.com continues to expand Genius across verticals, and direct traffic remains a structural advantage. Over the trailing four quarters, the direct channel represented a mid-fifties share of total room nights and increased year over year in 2025. That supported marketing efficiency, even as paid traffic mix and higher social media spend weighed on return on investment.
  3. Payments and merchant mix
    The shift from agency to merchant remains central to the model. Merchant gross bookings reached $130.0 billion in 2025, up 24.8%, while agency gross bookings fell 8.7% to $56.1 billion. Merchant mix reached 70% of total gross bookings. This gives Booking more control over checkout, payments, merchandising, and cross-vertical bundling. The trade-off is a higher cost base, with merchant transaction costs up $381 million in 2025.
  4. Alternative accommodations and supply breadth
    Booking.com ended 2025 with about 4.4 million properties, including about 3.9 million homes, apartments, and other alternative accommodations. Alternative accommodations accounted for about 36% of Booking.com room nights in 2025, and alternative accommodation room nights rose about 9% in Q4. That keeps the platform competitive against short-term rental specialists while widening the overall booking funnel.
  5. Efficiency-funded reinvestment
    The Transformation Program has moved from target-setting to delivery. Booking said the program produced about $250 million of savings in 2025 and had enabled about $550 million of annual run-rate savings by year-end, with realization expected by the end of 2026. Management links those savings directly to reinvestment in product, AI, and other long-term growth priorities.
  6. Product automation and Gen AI
    Booking is pushing AI across both the traveler and partner side. The company says Gen AI improved customer service resolution times and customer satisfaction in 2025. Booking.com also launched Smart Messenger and Auto-Reply in October 2025, and said early experiments delivered a 73% increase in partner satisfaction versus previous messaging tools.

Challenges ahead

  1. Meta-search pressure and KAYAK
    Booking recorded a $457 million impairment in 2025 tied to KAYAK goodwill and intangible assets. The 10-K links the valuation pressure to expected increases in customer acquisition costs for KAYAK’s meta-search business.
  2. Regulation and platform trust
    Booking.com remains under tighter European oversight as a Very Large Online Platform, while Booking Holdings is designated as a gatekeeper under the Digital Markets Act. In September 2025, the European Commission requested information under the Digital Services Act about fake accommodation listings and related scam risks on Booking.com.
  3. AI distribution risk
    Booking’s own risk disclosures now treat AI agents as a direct distribution threat. The company says Google and other large platforms are integrating travel search, recommendations, and booking flows into AI assistants and operating systems, which risks pulling trip planning upstream of traditional online travel funnels and weakening direct traffic and customer relationships.
  4. Macro and geopolitical volatility
    Management’s 2026 targets assume travel industry growth in line with recent years. Booking also states that macroeconomic uncertainty, geopolitical tensions, currency volatility, oil prices, sanctions, wars, and travel restrictions remain swing factors for demand patterns.

This Company Profile was written by Dominik Diemer

Dominik Diemer blends an investor mindset with execution discipline.

He is a SAFe Program Consultant (SPC) and Lean Portfolio Management (LPM) practitioner at DMG MORI Digital, working as a SAFe Release Train Engineer and internal consultant in the Lean-Agile Center of Excellence (LACE).

His focus is prioritization, flow, and dependency management that turns strategy into outcomes. With experience across Bertelsmann and the Founders Foundation, he bridges corporate and startup thinking.

He also invests privately in private equity deals, sharpening his view on business models, value drivers, and go-to-market.

StockCounterParts reflects that lens.