Trip.com Group is a China-rooted online travel agency and travel marketplace. It connects travelers with hotels, airlines, rail and bus operators, ferry operators, car rental providers, travel agencies, in-destination activity providers, insurance and financing partners, and other travel-service suppliers. The company earns revenue mainly from commissions, agency fees, service fees, and travel-related products sold through its digital platforms, supported by customer-service centers and offline stores in China.
The group operates four main brands. Ctrip and Qunar anchor its China business, while Trip.com and Skyscanner support its international reach. As of Dec. 31, 2025, Trip.com products and services were available in 27 languages, 44 local currencies, and 48 local sites, while Skyscanner was available in 43 languages and more than 50 countries and regions. The company also had around 6,000 offline stores across approximately 300 Chinese cities, reinforcing its domestic distribution footprint.
In Q1 2026, Trip.com reported total net revenue of RMB16.2 billion, up 17% year over year and 5% sequentially. Adjusted EBITDA was RMB4.8 billion, with a 30% adjusted EBITDA margin. Net income attributable to shareholders was RMB2.5 billion, while non-GAAP net income attributable to shareholders was RMB3.9 billion. The company ended March 2026 with RMB104.0 billion in cash and cash equivalents, restricted cash, short-term investments, and held-to-maturity time deposits and financial products.
- Accommodation reservations: This is one of Trip.com’s largest businesses, with Q1 2026 revenue of RMB6.5 billion, up 17% year over year. Revenue is generated substantially through commissions from hotel reservation partners, with Trip.com acting as agent in substantially all hotel-related transactions.
- Transportation ticketing: This segment includes air tickets, train tickets, long-distance bus tickets, and ferry tickets. Q1 2026 revenue was RMB6.1 billion, up 12% year over year. The company sells air tickets as agent for substantially all PRC airlines and major international airlines operating flights.
- Packaged tours: Trip.com sells packaged-tour products and related leisure travel services. Q1 2026 packaged-tour revenue was RMB1.1 billion, up 19% year over year.
- Corporate travel: The company provides travel management services for business customers. Q1 2026 corporate travel revenue was RMB690 million, up 20% year over year, though down 15% sequentially due to seasonality.
- Ancillary travel services: Trip.com also monetizes in-destination activities, car services, travel-related financing and insurance, visa services, and other travel products that increase order value and deepen customer engagement.
Trip.com’s main operating advantage is scale across demand, supply, and service coverage. As of Dec. 31, 2025, its open platform provided about 1.7 million global accommodation listings, flights from more than 680 airlines, and a network of more than 60,000 other ecosystem partners. The open-platform model lets partners post offerings directly alongside products negotiated and offered by Trip.com Group, which broadens inventory without requiring the company to own the underlying travel assets.
The company holds one of the strongest positions in China’s online travel market. China remains its core revenue base: in FY2025, online-channel revenue by geographic location was RMB51.7 billion from Greater China and RMB10.8 billion from all other countries, meaning Greater China represented about 82.7% of reported revenue on that basis. Ctrip and Qunar are leading domestic travel brands, and the company’s offline store network adds reach in lower-tier and local markets where a purely online model has less coverage.
International expansion is the main differentiator versus many China-focused travel peers. Q1 2026 gross bookings on Trip.com’s international platform rose about 65% year over year, while inbound travel bookings increased about 90% year over year. Management is focusing marketing resources on Asia-Pacific, where it sees faster growth opportunities within global travel.
Trip.com’s direct competitors include Booking Holdings, Expedia Group, Airbnb, Tongcheng Travel, and MakeMyTrip, along with supplier-direct channels, metasearch platforms, super-apps, search engines, and emerging AI assistants. Booking Holdings is the most relevant global comparison peer because both companies operate large online travel marketplaces with broad hotel and travel-supplier relationships. Trip.com differs through its deeper China travel exposure, its Ctrip and Qunar domestic brands, and its hybrid online-offline service footprint in China.
The market position is strong, but it carries China-specific regulatory risk. In January 2026, Trip.com received notice that China’s State Administration for Market Regulation had begun an investigation into whether the company abused or is abusing a dominant market position under the PRC Anti-Monopoly Law. The company is cooperating, and the outcome was unresolved in the latest public disclosures. For investors, Trip.com combines a leading China OTA franchise, growing international scale, and high liquidity, with regulatory exposure and travel-cycle sensitivity that remain central to the investment case.